Hi Laura, On Vertex’s website, they have a list of partners and CPA firms that do work with Vertex and provide support. I would look through this list and see if you can find a service through their list of partners and that way you know if they have been partnered with Vertex and most likely to have knowledge of Vertex. https://www.vertexinc.com/partners/browse
Also, if your Microsoft partner cannot help, sometimes your CPA firm has internal resources that have knowledge of the various Tax Compliance solutions.
I have a list of Independent Consultants that I will reach out too and see if anyone has Vertex experience and let you know if their are able to help.
Thanks,
Carol
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