Reply To: Year-End Update Problems

  • Kerry Hataley

    January 10, 2023 at 10:44 am

    You need to dig into and see if the 18.4.1384 actually finished…
    From C:\Program Files (x86)\Microsoft Dynamics\GP\Data go through the file duinstall.log, find the start of the last upgrade and then see if anything didn’t work or finish…
    You could try running KB4576803 – is also 18.4.1384 but with Dec 22 date (Canadian Tax Table update) but still valid for all users or try KB4576805 from Jan 2022 and see if they pass…
    Also look at all products in the DB_Upgrade table, not just 0, the error is not specifically just for product 0.

    I know for a systems verification and audit control this file is very important…
    My upgrade steps include:
    1. Before start of upgrade, Copy Current duinstall.log and archive with date
    2. Delete the file duinstall.log – This allows for a clean file to examine after upgrade
    3. Review duinstall.log after upgrade and verify no issues
    4. Copy and Archive duinstall.log after verification

    Kerry Hataley

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