Workflow RequestChange notification

  • Workflow RequestChange notification

    Posted by paul-ceely on August 10, 2020 at 7:06 pm
    • Paul Ceely

      Member

      August 10, 2020 at 7:06 PM

      Hi,
      In myĀ workflow designs, I have entered Notification text for the RequestChange event, for example:

      %Workflow.Last action user% has requested changes to line %Vendor tax invoice lines.LineNum% of vendor %Vendor invoices.InvoiceAccount%'s invoice no. %Vendor tax invoice lines.Vendor invoices.Num% (in %Vendor invoices.Source document line.Accounting distributions.AccountingLegalEntity%).

      However, when the workflow originator receives the notification of the request for a change, the text that I included in the workflow design is not in the notification.Ā  Instead, the originator receives the following:

      The current record has been returned to you, or you have been asked to make a change. Perform any required actions and choose resubmit to resume processing.

      This is close to useless because this text does not identify which particular workflow submission needs to be changed

      How can I get the notification to include my notification text?

      Thanks in advance!

      ——————————
      Paul Ceely
      Group ERP Functional Support Specialist
      Britax
      Fort Mill, SC, USA
      ——————————

    • Clint Meade

      Member

      November 6, 2020 at 4:44 PM


      Hi Paul, did you ever come up with a solution here?Ā 

      Thanks,
      Clint

      ——————————
      Clint Meade
      Keypath Education, LLC
      Lenexa KS
      ——————————
      ——————————————-

    • Paul Ceely

      Member

      November 9, 2020 at 2:22 PM

      Hi Clint,

      I’ve learned that the notification text does not appear in the work details, but can be sent out in a notification email.Ā  The notification text can be pulled into the email by using %message% in the email message. Here is a helpful article I found that explains it in more detail.
      Best regards,

      ——————————
      Paul Ceely
      Group ERP Functional Support Specialist
      Britax
      Clover SC
      ——————————
      ——————————————-

    paul-ceely replied 6 years ago 1 Member · 0 Replies
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