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Method of Delivery mandatory on COD Payment Term?

Tagged: @lvelasquez@cgiwindows.com, Accounts receivable, AR, Payment terms, Terms of delivery, Transportation management

Dynamics 365 F&O/AX

Method of Delivery mandatory on COD Payment Term?

Posted by Maggie Dominguez on March 24, 2023 at 1:15 pm

Getting errors when trying to invoice COD orders that do not have a method of delivery. I do not get an error on any other type of payment term without a method of delivery. Where can I turn this off. Checked customer master, and payment term but cannot find where I can turn off this requirement.

Kelly Gustafson replied 1 year, 9 months ago 2 Members · 5 Replies
5 Replies

Kelly Gustafson

Moderator
March 24, 2023 at 2:27 pm

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Hi Maggie,

What kind of error are you getting? I recommend checking the payment term and if Cash payment is selected, check the cash account for validations – that’s all I can tell you without seeing the specific error.
Kelly Gustafson

Moderator
March 24, 2023 at 2:39 pm

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One more thing I just found – On the Terms of delivery there is a COD toggle – might be worth looking into!
Maggie Dominguez

Member
March 24, 2023 at 3:16 pm
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Do not have cash or account on terms and didnot toggle yet. I should know better than to not send the actual warning I cannot get past – it happens when trying to confirm the order also but because we have an integration to the sales order we see it at invoicing.
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Maggie Dominguez

Member
March 24, 2023 at 3:20 pm

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Could this be a SQL property change and not found in the configuration?
- Kelly Gustafson
  
  Moderator
  March 24, 2023 at 4:39 pm
  
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  It has to do with this!!! For sure!!!

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