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[Jennifer Erhard]

D365 – I have tried to edit and create a new report both in Internet Explorer and in Chrome and Management ReportDesigner.Application never opens.  I have tried the clickonce in chrome.  All I get is nothing.  It will ask if I want to open ReportDesigner.Applicaiton  I click yes.  It says it connecting but nothing ever opens.

I can loggon to my Manager’s computer and it opens just fine.  I can login at someone else’s computer that has security access and it does nothing as well.

I have verified I am running the .Net frame work that is correct.  We are up to date with software updates.  I have to be missing something but have tried everything that I could find on the web.  Anyone have any idea what I don’t have setup correctly on my computer.

#FinanceandOperations #managementReporter
Thank you for the help

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Jennifer Erhard
Senior Accounting/ERP Analyst
Kentucky Lottery Corporation
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[Noah Moseley]

Hi Jennifer.

Maybe a pop-up blocker on your machine is stopping the window from opening. You might also have to add an exception for the 365 extension that is being blocked. I saw this article on LinkedIn.

https://www.linkedin.com/pulse/dynamics-365-error-starting-specific-applications-using-baumgarten/

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Noah Moseley
Senior Partner/Consultant
MSX Group
Pensacola FL
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[Derek Krebs]

And if using Internet Explorer, this has worked for me and clients also:

1. Add the AX7/D365 site to Trusted Sites in IE (Internet Options | Security tab | Trusted sites)
2. Set the Security to Medium-Low (Internet Options | Security tab | Trusted sites | Security level for this zone = Medium-low); Some time when MR OneClick app does not open we need to clean the cache by running:  rundll32 dfshim CleanOnlineAppCache?

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Derek Krebs
Sr Consultant
MSX Group
derek.krebs@msxgroup.com
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[Corey Warawa]

Hi Jennifer,

I have experienced this many times when running MR or opening workflow configurations in different D365 environments.  Derek’s suggestion to clean the cache is the one that I have used for at least a couple years and it seems to work without fail.

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Corey Warawa
Functional Architect
Liquor Stores North America
Edmonton AB
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[Derek Krebs]

…and one other item to share that I had to do for another client:

https://superuser.com/questions/1252575/unable-to-install-clickonce-application-due-to-security-settings-windows-10

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Derek Krebs
Sr Consultant
MSX Group
derek.krebs@msxgroup.com
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[Solomon Maricle]

I had this occurring and in investigating, found it was throwing errors locally about required components missing.  You do mention ClickOnce, which I presume you’re referring to the Meta4 ClickOnce Chrome extension?

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Solomon Maricle
Technical Solutions Architect
PAR Technology
Norwich NY
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[Jennifer Erhard]

Thank you all for the suggestions.  I still haven’t had any success.  We have tried the statement to clear the cache.  I have also added the trusted sites and the other suggestions.  Anything else anyone has tried?

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Jennifer Erhard
Senior Accounting/ERP Analyst
Kentucky Lottery Corporation
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[Jennifer Erhard]

Thanks everyone.  Ended up needing Microsoft Package C++ installed on my machine.

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Jennifer Erhard
Senior Accounting/ERP Analyst
Kentucky Lottery Corporation
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