Looking for new Form Printing ISV

  • Looking for new Form Printing ISV

    Posted by Dan Murphy on September 26, 2023 at 2:00 pm

    We currently use CreateForms/Bottomline for design and printing our customer and vendor facing form in D365 F7O. We are looking for new options for this. If anyone has suggestions, or warnings please let me know.

    Thanks,

    Dan

    Marcus Nötzel replied 7 months, 2 weeks ago 5 Members · 6 Replies
  • 6 Replies
  • Crystal Ahrens

    Organizer
    September 26, 2023 at 4:05 pm
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    Can you tell what you don’t like about bottom line to help recommend some. and what your mostly using it for its invoices or labels more inform please 🙂

    • Dan Murphy

      Member
      September 26, 2023 at 5:51 pm
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      Crystal,

      We use it for Invoices (including e-mailed), PO’s, Picking Lists, Packing Slips, Shop Packets, Confirmations, no labels. Our current is lack of support. We’ve opened 3 tickets in the last 6 weeks trying to get help with the new connector so that we can update to 10.0.34 or higher. Each time no response after multiple messages only to get an e-mail saying the ticket was closed asking “How Did We Do?” We have had to hire their main support person who no longer works there and does consulting. There have been other issues but this is the most pressing.

      Dan

  • Gino Pack

    Member
    September 27, 2023 at 9:45 am
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    My company is in the process of implementing D365 F&SCM (formally F&O), and we elected to use DoCentric as our tool to create our forms and labels. It is very easy to use because all of the design is done in Microsoft Word via Templates and then uploaded to F&SCM. There are also some cool routing options that will help with multi-entity companies, and customer delivery requirements. DoCentric’s support is also very responsive. I don’t think I’ve gone more than 24 hours (except for Holiday’s and weekends) without a response.

    Here is the URL:

    https://ax.docentric.com/

    • Dan Murphy

      Member
      September 27, 2023 at 11:26 am
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      Gino:

      Thanks for the info, we will check them out at Summit.

      Dan

  • Sarah Poe

    Member
    September 29, 2023 at 1:39 pm
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    We currently use Docentric and moved away from BottomLine back in 2020. We cannot say enough good things about Docentric from the ease of use to their customer support. They are one of the best ISV’s we have worked with. Note, we still need to customize to meet some of our business requirements, but even those have been easy to do with how the tool is designed. Feel free to reach out if you have any specific questions.

  • Marcus Nötzel

    Member
    October 6, 2023 at 8:32 am
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    Hi,

    we’re using the Lasernet solution from Formpipe.

    https://www.formpipe.com/en/solutions/erp-solutions/

    It’s very performant and capable.

    BR Marcus

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