We are struggling with ‘work list’ on people’s role center.Ā How and what shows in a person’s work list?Ā Researching typically references workflows as impacting this, but what else?Ā We are not using work flows at this time.Ā People do see some things in their work lists, but not everything that they are ‘Responsible’ for seems to appear.Ā Researching from this perspective has been a challenge to say the least.
At this time we are only live using Cases and Activities.Ā Seems we need to understand what triggers something to show in a person’s worklist.
Very much appreciate the link!Ā Although it did not provide what we need right now, in a concise way, there is valuable information we will put to use.
Thank you.
—————————— Mark Yankovich Allegheny Bradford Corporation PA —————————— ——————————————-
Mark Prouty
Member
April 6, 2020 at 10:44 AM
Look for a dataset in the AOT called UnifiedWorkListTmp. This has methods that select what & how records are displayed.
—————————— Mark Prouty Programmer / Analyst ANGI Energy Systems Janesville WI —————————— ——————————————-
This helps.Ā Very valuable guidance.Ā I found the code for this.Ā Now to make sense of it so we learn and better understand.Ā Time to open a development manual to follow along as some of it I understand and some needs to be learned.
Thank you.
—————————— Mark Yankovich Allegheny Bradford Corporation PA —————————— ——————————————-
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