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[James Wong]

I created a free text invoice.  When I tried to view or print the invoice I get this error message.  We do not have any foreign exchange.  How do I fix this?  Thanks

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James Wong
Senior Finance Manager
Murray Franklyn Companies
Bellevue WA
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[Ludwig Reinhard]

Hello James,
I assume that your accounting currency and the currency in which the invoice is created is ‘USD’.
Is that right?
If my assumption is right, can you then check the free text invoice header whether a different currency (EUR) has been selected in the free text invoice header?
Another thing that you can check is whether a different reporting currency (EUR) has been setup in the GL ledger form.
In case the EUR has been selected in the free text invoice header or has been selected as reporting currency, an exchange rate must be setup for the EUR/USD before you can post the invoice.
Best regards,
Ludwig

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Ludwig Reinhard
Sycor
Goettingen
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[James Wong]

Thanks, Ludwig

Yes, the invoice are in USD.  I verified this in the header as well.  Where is the GL Ledger form located?  It shouldn’t have a different reporting currency but it could be possible since the VAR is located in AUS and may not have set it up correctly.  Thanks

James

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James Wong
Senior Finance Manager
Murray Franklyn Companies
Bellevue WA
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[Ludwig Reinhard]

Hello James,
Please check GL/Setup/Ledger and check whether there is a different reporting currency setup there.
In addition check the exchange rates that have been setup in GL under setup/currency exchange rates.
Best regards,
Ludwig

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Ludwig Reinhard
Sycor
Goettingen
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[James Wong]

?Hi Ludwig,

Looks like the GL set up is correct.  I added a 1:1 exchange rate and the system allowed me to post the invoice.  So that seemed to fix it. Thanks for the help.

James

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James Wong
Senior Finance Manager
Murray Franklyn Companies
Bellevue WA
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