[George Mihal]

We use an e-commerce platform (Sana) to send sales orders to AX 2012 R3 CU10.  These orders are paid for through credit card, but we’ve noticed that after invoicing, there is a customer balance (i.e. the system still thinks that the order needs to be paid).

All our Call Center orders function fine; credit card orders process and invoice and there is no customer balance.  Does anyone know which tables/fields need to be populated in order to get this settlement to work properly without us having to manually create AR Payment Journals?

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George Mihal
Bicon, LLC
Boston MA
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