Dynamics F/SCM Customer Experience (CRM) Dynamics GP Dynamics Business Central (NAV) Dynamics SL Power Platform Fabric Copilot

[Kyle Valerio]

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Hey Richard, did you ever get an answer on this?

[Richard Malouin]

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Hello Kyle.

No answer yet.

Thanks

Richard

[vignesh chandra bose]

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Hi Richard, this is a really relevant question.

The documentation does feel a bit high-level around AI agent dependencies.
Interested to hear from anyone who’s already set this up end-to-end.

[andrew alwin]

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You don’t need all connections, but AI agents in D365 FO do rely on a combination of services working together.

In most setups:

D365 FO is the core system

Dataverse is used for data exposure and interaction

Power Platform (especially Power Automate) handles workflows and triggers

Azure (AI services / OpenAI / Cognitive Services) powers the intelligence layer

So it’s not every service individually, but the ecosystem needs to be connected properly.

For examples like finance reconciliation or supplier communication agents, Dataverse + Power Platform + Azure integration is typically required. Without that, the agents won’t function as expected.

Also, documentation is still evolving, so a lot of this depends on how the solution is implemented rather than a fixed checklist.