2009 Project Credit Note On Account not posting due to missing invoice

we have projects that we use to create rental invoices on a monthly basis.
we need to reverse the invoices and I have found some notes online that show how to do it and I am able to create the credit lines, but unable to post the invoice due to the invoice missing.

this is done “On Account”, that might be the problem.

here is the link I used, but was unable to post the invoice

How to cancel a Project Invoice in dynamics AX ?- Project Accounting

Dynamics 365 For Finance and Operations Blog		remove preview
How to cancel a Project Invoice in dynamics AX ?- Project Accounting Hello, I have been seeing questions in different blogs where people question about cancelling invoices for Projects in dynamics AX. Well, there exist a functionality for creating credit notes for posted invoices in dynamics AX Projects. I will explain the basic steps to cancel a posted invoice and to update the credit note for it…. View this on Dynamics 365 For Finance and Operations Blog >

How to cancel a Project Invoice in dynamics AX ?- Project Accounting

Dynamics 365 For Finance and Operations Blog		remove preview
How to cancel a Project Invoice in dynamics AX ?- Project Accounting Hello, I have been seeing questions in different blogs where people question about cancelling invoices for Projects in dynamics AX. Well, there exist a functionality for creating credit notes for posted invoices in dynamics AX Projects. I will explain the basic steps to cancel a posted invoice and to update the credit note for it…. View this on Dynamics 365 For Finance and Operations Blog >

if anyone has any suggestions?

thanks

Rolf

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Rolf van Rijn
VP, Information Technology
RED DIAMOND INC.
MOODY AL
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Hello Rolf – 

We are in AX 2012, but have something similar happen when we try to credit a project invoice that was posted prior to our last cycle of revenue recognition (fixed-price projects).  To get around this, we create a credit line in the “On-account transaction” list within the current time period and offset this credit note with the existing invoice.  Are the invoices you are crediting prior to your latest revenue recognition date?  If so, that could be the problem.

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Christi Weber
Accountant II
ICM, Inc.
Colwich, KS
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