Dynamics 365 F&O/AX
Dynamics FO / AX
Organizer:
- Organized by
-
-
Reply To: Minimize steps to cancel or change an order once released to warehouse
-
Gino,
There are a lot of considerations here. Every customer/organization is different.
Some of the considerations are: number of lines on the order, size of the order (qty and $), nature of the product (i.e. expiration), nature of the business (high touch vs. operational excellence), size of the operation (volume of orders, number of order types/workflows), etc.
My advice would be to focus on learning their current process and adapting the solution to it.
Ideas on how to streamline:
– Set a deadline for any changes to an order. If the order goes into the warehouse, it’s getting shipped.
– Only allow ‘pulls’ from an order after packing and before shipping. Any changes or additions must be a new order.
– Charge a handling fee for some or all changes.
I hope this helps. Good luck.
Chris
