Reply To: Hierarchy based workflow not working for 1 user

  • Mark Zerr

    September 11, 2023 at 1:46 pm

    I’m assuming it’s not completed in your scenario and the notification going back to the submitter is not one that it’s completed. My next thought would be it’s timing out and routing back. I would certainly be looking at the workflow history where it made the assignment.

    Another thought would be is there a delegation in play here with a certain user as you implied its not all submissions.

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