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[David Wiser]

We have a client who was using Yodlee bank services with Chase Bank. The service stopped working a couple of weeks ago and they can no longer connect with Chase. Anyone else having that issues?

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David Wiser
Sr. Solution Consultant
Tigunia
BCUG|NAVUG Board of Advisors
BCUG|NAVUG Programming Committee
BCUG|NAVUG All-Star
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[Spencer Coulter]

David,

Sorry for just seeing this, is your feed back working? Often when the feed stops it is due to the bank upgrading an internal system which then Yodlee needs to reconnect things to be active again. You can submit a Microsoft ticket then they submit a Yodlee ticket or sometimes its faster for your client to ask their bank about the Yodlee feed and the bank fixes it faster.

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Spencer Coulter
Director, Business Applications

RSM US LLP
D: 515.281.9248 F: 515.471.5261
E: Spencer.Coulter@rsmus.com
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