[Cliff McDaniel]

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@chris-warren Can you assist Terry?

[Chris Warren]

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Thanks for the assist, @CliffMcDaniel ! Sorry for the delayed response, I just got back from travel.

[Chris Warren]

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Hey Terry!

What version of NAV or BC are you on?

[terrydann@youngsholdings.com]

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We are on BC version 22.5.

[Cliff McDaniel]

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Thanks Chris for assisting. Hope you had a great trip.

[Richard Parkinson]

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I could be wrong, someone else can validate, but I do not think this is possible without customization. Even if you create a workflow without using the templates that are there, the first step of creating a new workflow is selecting the “when event.” This is a list of events available and you can’t create a new “when event” from within the application. I think this is where customization is required.

If you look at the pre-populated list of “when events”, there is no option around the item journal.

If you are on a newer version of BC, you may want to look at the Power Automate approvals to see if that is easier or provides the capabilities without having to do customization.