[Lewis Rosenberg]

?Has anyone seen this error in Lanham e-Ship Pack line Scanning?

“Unknown Source Type 0 0”

The error occurs when running the Create Standard Pack command (//CSP).

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
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BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
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NAVUG/BCUG Summit (navugsummit.com)
Orlando, FL – October 15-18, 2019
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[Nick Yancer]

I’ve only seen this once and it was an invalid source Document Type. I just did //clear and re-entered the document number.

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Nick Yancer
NAV Developer
Advanced Media Technologies
Deerfield Beach
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[Lewis Rosenberg]

Thanks for the response, Nick?.  Unfortunately, that is not the issue.  I think it may possibly be related to the Shipping Agent Service since it was missing from some previous orders for this customer and we fixed that yesterday, but still this ne order is stuck at the Pack Line step.

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
————————————————————————
BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
————————————————————————

NAVUG/BCUG Summit (navugsummit.com)
Orlando, FL – October 15-18, 2019
——————————
——————————————-

[Nick Yancer]

Lewis,

Are you able to debug the session? The errors I looked at with these parameters were pulling from the source ID, so somehow, the document is getting cleared. I have only seen this once and never did figure out the cause of the issue.

Nick

 

——Original Message——

Thanks for the response, Nick?.  Unfortunately, that is not the issue.  I think it may possibly be related to the Shipping Agent Service since it was missing from some previous orders for this customer and we fixed that yesterday, but still this ne order is stuck at the Pack Line step.

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
————————————————————————
BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
————————————————————————

NAVUG/BCUG Summit (navugsummit.com)
Orlando, FL – October 15-18, 2019
——————————

[Jeane Meade]

Try deleting the order altogether and recreating it.

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Jeane Meade
IT/DBM
Sheldons’, Inc.
Antigo WI
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[Lewis Rosenberg]

?Thanks for the responses, Nick and Jeane.

, our Shipping Team was able to create packages manually, so this error no longer exists.

, We didn’t want to delete the packages that had already been created because labels were already printed and applied.

????

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
————————————————————————
BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
————————————————————————

NAVUG/BCUG Summit (navugsummit.com)
Orlando, FL – October 15-18, 2019
——————————
——————————————-

[ReBecca Wadsworth]

Hey Lewis, 

Could you provide the steps you all used in the pack line scanning when you received this error? 

——————————
ReBecca Wadsworth
Lanham Associates/Lanham Services
Norcross GA
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[Lewis Rosenberg]

?Hello ReBecca, 

?We’ve moved on from this and this is no longer an issue.  The error never occurred before so hopefully we won’t see it again. 

Our process is to generally enter the sales order and then //CSPP.  In this case, it looks like the order was alreayd partially packed and they were trying to pack the rest of the order (not sure), since the screen shot said 12 of 720 were already packed.

Earlier in the day we had other errors for this customer because there was not Shipping Agent Service assigned to the Shipping Agent assigned to this customer.  We made assigned a service while some orders were in process and I belve that this error (below) was somehow related to that situation.

Like I said, we’ve moved on, so this is no longer an open issue and we’re not concerned since it appears to have been a one time event that we were able to work around. 

Thanks for jumping on the thread.

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
————————————————————————
BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
————————————————————————

NAVUG/BCUG Summit (navugsummit.com)
Orlando, FL – October 15-18, 2019
——————————
——————————————-

[ReBecca Wadsworth]

Glad to hear that it’s been resolved! 🙂

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ReBecca Wadsworth
Lanham Associates/Lanham Services
Norcross GA
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