"Help" (?) not working in BC23 onprem

  • Jo deRuiter

    Member
    October 21, 2024 at 2:59 pm
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    Can you elaborate on it not working? Exact steps you are taking and exact error messages.

  • Casey Warner

    Member
    October 24, 2024 at 10:43 am
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    Curious to the fix as we have this issue too with BC24 On Prem. When in ANY browser, selecting the (?) icon to open help, only shortens my dashboard menu by an 1/8″ a most or not at all. On most other pages it does nothing. I have learned it’s like it’s hidden or the page is over lapping because when you open the hamburger menu, it does show, but the page itself lays over the menu and nothing can be selected. I have the issue on video but cannot upload here.

  • Cliff McDaniel

    Member
    October 26, 2024 at 3:19 pm
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    @chris-warren Are you aware of this issue? Can you assist?

  • Chris Warren

    Member
    October 26, 2024 at 3:26 pm
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    I just checked in our BC23 environment and we have the same issue. Clicking the “?” icon on any page/view doesn’t work on any browser.

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