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[Heather Walters]

Hello,

When a user emails a posted sales invoice, the email for that particular customer will fill in. But she has noticed there is always the SAME email in the CC field. Screenshot attached. Is there a way to clear this out? What would cause this? Thanks in advance for any recommendations!

#NAV2015 ?

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Heather Walters
IT Manager
Apothecary Products
Burnsville MN
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[Leo Chen]

#Functional

Hi Heather

The system remembers your last CC entry in the Send Email dialog window.

All you need to do is to clear the  CC email, click Ok (which will take you to Outlook if Edit Outlook is ticked). The next time when you email invoice again, the CC email will go away.?

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Leo Chen
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[Heather Walters]

Thank you Leo! That was it.

 

Heather Walters

IT Manager

Apothecary Products, LLC.

Phone: 952-808-8347

HWalters@apothecaryproducts.com

 

——Original Message——

#Functional

Hi Heather

The system remembers your last CC entry in the Send Email dialog window.

All you need to do is to clear the  CC email, click Ok (which will take you to Outlook if Edit Outlook is ticked). The next time when you email invoice again, the CC email will go away.?

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Leo Chen
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