We had an issue last week where the EFT payment file that we upload to the bank increased our payments by 100x. We are told that this was related to a Hotfix and impacted Canadian users. Was anyone else impacted?
—————————— Krista Foster Saint John Port Authority Saint John NB ——————————
Our US based ACH files also shifted the decimal over 2 places. It isn’t happening anymore and our partner doesn’t see anything on their end identifying what caused that to happen. We still aren’t sure what happened here.
—————————— Kate Lenn Laborers’ International Union of North America Washington MD —————————— ——————————————-
This issue was discovered last week while I was helping at the TechMed station at Summit on Thursday. The issue was identified the rollback was underway within 2 hours of the issue being identified.
There were two extra zeros added to the end of the Amount field in the export file.
—————————— Andrew Good President Liberty Grove Software Toronto ON —————————— ——————————————-
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