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[Chris Meredith]

Hello all we have been struggling with EDI for over 2 yrs now. We are using Lanham EDI with Schedule Release module provided by Sikich. For the most part things coming in our working well we run into an issue whenever there seems to be a forecast change before the receipt of a previous delivery we get a needs attention flag but were never shown how to address the needs attention or if there is an exception report are anything like that as such. I will add we are currently just using this for Caterpillar and we are on NAV 2013 thanks for any insight you can provide.

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Chris Meredith
IT Manager
T&D Metal Products
Watseka IL
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[Alex Chow]

I had to read this sentence multiple times and I’m still not too sure what you’re asking:
“we run into an issue whenever there seems to be a forecast change before the receipt of a previous delivery we get a needs attention flag but were never shown how to address the needs attention or if there is an exception report are anything like that as such”

Are you saying there’s a flag called Needs Attention in NAV? Where are you seeing this flag in NAV? Exactly at what point does the forecast change? From EDI? Or manual change?

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Alex Chow
Dynamics NAV MVP
AP Commerce
Los Angeles CA
Blog: http://www.dynamicsnavconsultant.com
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[Chris Meredith]

There is a flag with in nav that says needs attention it is on the EDI 830 Schedule Release. The change is made by EDI no manual process.

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Chris Meredith
IT Manager
T&D Metal Products
Watseka IL
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[David Machanick]

You have an ISV product. If you are still under maintenance you can have your current partner check with us for updates. If there is not one, then you probably need your partner to make a mod for you.
For products like EDI, it is not unusual to make mods since there are always special requirements.

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David Machanick
Sikich LLP
Garland TX
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[Chris Meredith]

Thanks

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Chris Meredith
IT Manager
T&D Metal Products
Watseka IL
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[Peter Dalfen]

Hi Chris,

We have a very good option for EDI as a managed service which is fully embedded into NAV.  Please feel free to contact me if you are interested in hearing more.

Thanks,

Peter

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Peter Dalfen
Director Channel Sales | Microsoft Dynamics NAV
DiCentral
Houston TX
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[Chris Meredith]

We don’t want to have it as a managed service due to the costing structure. Since caterpillar makes many changes every week the amount of documents is overwhelming. Thanks.

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Chris Meredith
IT Manager
T&D Metal Products
Watseka IL
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[Jim Augenstein]

Hi Chris – here is my suggestion based on the fact that you have several moving parts and as I am not sure which Lanham EDI version you have, let’s connect and take a look at what we can do today. We add new features all the time, and it could be that we do what you need now and maybe that was not the case when you started. 

You can message me if you want and we can go from there. 

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Jim Augenstein
Channel Manager
Lanham Associates/Lanham Services
Aliso Viejo CA
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[Chris Meredith]

Jim I appreciate that. I have tried to have some discussions with lanham directly to see what options we may have but have never been able to get very far. I have had email dialog with a Bryan Whitney but never felt very confident in where I was being lead. If you would like to connect my email is cmeredith@tdmetal.com. your insight would be greatly appreciated.

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Chris Meredith
IT Manager
T&D Metal Products
Watseka IL
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[David Machanick]

Chris,
I am sorry we were not able to help you. Since our product is built on Lanham’s, I recommend you take up Jim’s offer and talk to him directly if you have not done so.
If they have an update or new features it will be an addition to what you have, which will reduce your added cost substantially.

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David Machanick
Sikich LLP
Garland TX
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[Bryan Whitney]

Chris,
As we discussed earlier, Lanham Services can provide support for customers already using the Lanham products. However when there are significant customizations in place it would take some time for us to understand and support those customizations. We do know the Lanham functionality very well, but in this case the screen you are referring is custom. If you would like us to take a look at the issues you are having I’d be happy to schedule a call to discuss.

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Bryan Whitney
Lanham Services
Lake Havasu City AZ
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[Holly Kutil]

Since you are Lanham users. . . I would also recommend going to their supply chain summit.  I went last year and learned a lot, not to mention some one on one time with the Lanham team.

It was a positive experience and gets a thumbs up from me.

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Holly Kutil
American Ring/NAV Admin
Solon, OH 44139
**Great Lakes Chapter**
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