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[David Wiser]

We are using EasyPDF to distribute sales invoices.  In reviewing the history, there are several instances where invoices are missing from the list as never been processed through EasyPDF.  I don’t think its a customer issue as there are history entries for invoices for the same customer where an invoice was missed.  It just appears random.  Has anyone else run across this who made have suggestions of things to check before I run it up to the EasyPDF folks?

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Dave Wiser
Controller
Beckwith & Kuffel
Seattle WA
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[Jamie Theis]

Dave,

I have not seen the issue you are describing, however what I have done is check the box to “Cc to Sender when e-mail sent”. So when I am sending out a PO I always get a email copy of it as proof that it has sent. Others here did not like that option so I have them set up with “Show e-mail confirmation” so they at least get a confirmation box that pops up when it is sent. I hope that helps.

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Jamie Theis
Purchasing Manager
Hewitt Docks, Lifts & Pontoon Legs
Nicollet MN
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