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[Lewis Rosenberg]

We frequently get the error message below when trying to send an EasyPDF batch (for A/P Remittance Advice):

  “A call to EasyPDF.SMTPMail.Send failed with this message: Error in processing.  The server response was 4.4.0 Message failed to be made redundant due to A shadow copy was required but failed to be made with an Ack Status of Fail”.

Any ideas?

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Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA

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[Kris Ruyeras]

Hello Lewis,

I know in Exchange, when we get this error, it is usually caused by the DNS not available and can be caused due to traffic or a mail gets stuck causing a failed response.

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Kristoffer Ruyeras
Director of Business Technology
Bellegrove Medical Supply
Redmond, WA
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