Cancel a posted purchase invoice- no button on ribbon

  • Cancel a posted purchase invoice- no button on ribbon

    Posted by Devora on December 14, 2022 at 2:41 pm
    • Devora Locke

      Member

      December 14, 2022 at 2:41 PM

      I’m reading here how to cancel a posted purchase invoice-

      Amend or Cancel Unpaid Purchase Invoices – Dynamics NAV App

      I can find the cancel button if I customize the ribbon, but no matter where I put it, if disappears after I click ok and go back to the invoice.Ā 

      We had a user receive a quantity against the wrong line of a multi-line PO. We just need to undo that and apply it to the correct line. Any thoughts?Ā 

      Thanks for any advice.Ā 

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      Devora Locke
      Phoenix AZ
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    • Lewis Rosenberg

      Member

      December 15, 2022 at 9:51 AM

      Has that receipt been invoiced?Ā  If not, you can UNDO the receipt line.Ā  Find and open the Posted Receipt document.Ā  Select the line to reverse, and use the FUNCTIONS dropdown menu and select UNDO RECEIPT.

      If the receipt has been posted, older versions have a create corrective credit function and newer versions (BC) have CORRECT and CANCEL functions in the CORRECT menu.Ā 

      ** Be sure to visit the new user group web site:Ā https://dynamicscommunities.com/Ā  **

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      Lewis Rosenberg
      IT Manager
      Mars Fishcare/Mars Horsecare
      Chalfont PA
      http://www.apifishcare.com
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      D365UG-BC/NAVUG All-Star
      Community Summit Legend
      D365UG-BC/NAVUG Advisory Board Member (Former Chairperson)
      D365UG-BC/NAVUG Programming Committee

      Twitter: @RosenbergL
      LinkedIn: https://www.linkedin.com/in/rosenbergl
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    Devora replied 3 years, 8 months ago 1 Member · 0 Replies
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