I don’t know how your Picks are created, but during the Create Pick process is a toggle “Do not Fill Qty. to Handle”. If your Pick Creation is run on a Job Queue, is it possible someone accidentally flipped the toggle off? This would cause new Picks to be created with the Qty. to Handle filled in.
Especially in an on-premise environment, where it is less likely an update to the software occurred.
Just a thought.
Best Regards,
Ben Baxter
Accent Software Inc
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