Latest Customer Experience (CRM) Content — Page 30
Creating a 360 Degree View of Retail Customers with D365 Customer Insights
Having a consistent view of your customers and how theyāre interacting with your business across different channels is challenging. Dynamics…
November 4, 2021
Create a Custom Service In D365
Unlike calling a Data Entity which can create or retrieve data from tables, services allow us to run code within…
November 4, 2021
An Introduction to Microsoft 1st Party Voice with Dynamics 365 CE
Traditionally CTI has connected Telephony with Dynamics 365 but with Azure Communication Services, Microsoft is revolutionizing call centre and customer…
November 4, 2021
A Beginnerās Guide to Dynamics 365 Marketing
Your organization has selected D365 Marketing as their marketing solution, and you are responsible for the implementation. Now what? Where…
November 4, 2021
Robotic Process Automation (RPA) for the SMB Market
Building on our successful Acceleration Economy Media contribution āHyperautomation in Manufacturing: Competing in an Acceleration Economyā, this session will take…
November 3, 2021
Ransomware: The Penetration Testers You Did Not Hire
Attend this session where experts share their advice regarding the security and ransomware risks facing both on premise and cloud…
November 3, 2021
Locked Away – Ransomware, Avoidance and Recovery
Attend this session where experts share their advice regarding the security and ransomware risks facing both on-premise and cloud-based applications.…
November 3, 2021
Achieving True Enterprise-Wide Security
Companies are more worried about the security of their applications and data than ever before. With stories in the news…
November 3, 2021
Master Your Dynamics 365 Data Before It Masters You
Itās a catch-22. Your Dynamics 365 data is the foundation of your revenue-generating efforts, yet few companies manage their data…
November 2, 2021
No-code, Low-code, doesnāt mean no threat or low-risk
Exploring the hidden risks and gotchaās you need to protect your business as you embark on Power Platform automation. We…
October 21, 2021
Leonardo Didnāt Paint a Supply Chain Masterpiece: A Pharma 3PL Providerās Journey for Automation
When you discover your Mona Lisa was crafted with crayons, itās time to hang a new piece. Future plans are…
October 21, 2021
10 Tools To Help You Be a Super System Admin in Dynamics 365 CE
This session is designed for new or newer CRM System Administrators. During the session, we will cover 10 tools to…
October 21, 2021
Top 10 things every Dynamics 365 Admin should know
10x Microsoft MVP Gus Gonzalez walks through the 10 things every System Administrator should know. Whether you are a brand…
October 21, 2021
Deliver intelligent adoption in any CE, F&O, BC and Power Platform project
There are many stakeholders in a D365 digital transformation project. Business analysts need to create proof of concept and business…
October 21, 2021
Dynamics 365 On Premise: How and Why to Set up & Use the On Premise Gateway to Connect to the Power Platform and Online features
This session will discuss: - What is the On Premises Data Gateway - Use cases for the On…
October 21, 2021
