Posts Tagged: Microsoft Dynamics 365
The Power of Agents in Business Central
Kim Coggleton shares a first-look walkthrough of enabling agents in Business Central (preview), using the sample Sales Validation Agent to learn the setup. Along the way, she highlights prerequisites, permissions, manual task runs, and how to avoid burning through quota during testing.
April 24, 2026
Moving Your Inventory Using D365 Business Central
Lewis Rosenberg walks through the top three methods for moving inventory in Dynamics 365 Business Central, from transfer orders to bin movements and item reclassification journals.
April 21, 2026
AI Agent & Copilot Podcast: 2x MVP Brad Prendergast Shares AI Insights
Microsoft MVP Brad Prendergast joins Shawn Dorward to discuss real-world AI usage, from coding and research to Tesla's FSD, and why you shouldn't feel pressured to keep up with every new AI trend.
April 15, 2026
Power Automate Control Connector: Condition vs Switch
Use Condition for yes/no or operator-based logic, and Switch for 3+ equals-based cases in Power Automate Control actions.
March 4, 2026
Bridging the Gap Between D365 Field Service and Project Operations
Microsoft’s new native integration links Dynamics 365 Field Service work orders directly to Project Operations projects, pushing material and labor actuals to the right contract line automatically.
March 3, 2026
Using the Data Operation Connector in Power Automate with Model-Driven Apps
Learn how to use the Data Operations connector's Compose action in Power Automate to generate a dynamic deep link directly to a specific record inside a Model Driven App or Dynamics 365 Customer Engagement.
February 26, 2026
The Value of Connecting Business Central to Microsoft Ecosystem
Business Central is most powerful when it’s the hub of an intentionally connected Microsoft ecosystem—Teams, Outlook, Excel, Power BI, and Power Platform. With empowered power users and strong community support, each release becomes an opportunity for continuous improvement.
February 17, 2026
Developing an Organizational Change Management (OCM) Plan for Copilot in D365 F&SCM
Integrating Copilot into D365 F&SCM is a cognitive shift that requires outcome-based change management, not a simple feature rollout. This post outlines persona-driven planning, pilot-first adoption, decision-centric training, and governance that sustains measurable impact.
January 22, 2026
Frustrations with Dynamics 365 Contact Center Deployments
Promoting Dynamics 365 Contact Center work from Sandbox to UAT can feel like a rebuild because key channel assets are environment-bound and don’t move cleanly in solutions. Here’s what commonly breaks, why it differs from typical Dynamics ALM, and practical ways teams reduce chaos.
January 14, 2026
Microsoft Graph Explorer: Your Gateway to the Microsoft 365 Universe
UG Expert Pablo Moreno highlights the functionality and use cases of Microsoft Graph Explorer.
September 25, 2025
What’s New in M365 Copilot Chat: Monthly Roundup
Get a breakdown of the latest features in Microsoft 365 Copilot Chat that rolled out last month.
July 2, 2025
AI Agent & Copilot Podcast: Microsoft 365 Copilot Chat Explained
UG Expert and Microsoft MVP Shawn Dorward unpacks Microsoft 365 Copilot Chat in the latest episode of the AI Agent & Copilot Podcast.
February 13, 2025
How Copilot and AI are Building the Future of Manufacturing
Manufacturing is experiencing an AI-infused disruption requiring many to rethink technology use. In this post, AI expert, Aaron Back, explores how Microsoft is doing this.
May 10, 2024
Academy Preview: Elevate Your Enterprise – Workflow Wizardy with Microsoft 365
Join Jordan Loeffler and Malcolm McAuley on October 13 to unlock the potential of Microsoft 365 to elevate your organization.
May 3, 2024
Copilot Podcast: Microsoft’s Dewain Robinson Explains Ongoing Innovations to Copilot Studio
In episode 14 of the "Copilot Podcast," Microsoft's Dewain Robinson joins Aaron Back to discuss ongoing and upcoming innovations to Copilot Studio.
March 7, 2024
Unlocking Opportunities with Copilot in Dynamics 365 Field Service
In this post, AI Expert Aaron Back shares how Copilot & Dynamics 365 Field Service are creating multiple benefits for field service workers.
February 23, 2024
How Copilot & Dynamics 365 Create Customer Experience Opportunities
In this post, AI Expert Aaron Back dives into Copilot opportunities for Customer Experience and provides practical takeaways for your organization.
February 20, 2024
SignUp Software Streamlines Invoice Processing for Microsoft D365 Customers
SignUp Software maintains a laser focus on accounts payable automation for Microsoft, while addressing their cost, compliance, and control requirements.
February 14, 2024
Top Opportunities for Salespeople with Copilot in Dynamics 365
AI Expert Aaron Back, shares how Microsoft Copilot can streamline work for salespeople and what you should be cautious of when using or implementing it.
February 9, 2024
Dynamics Communities, Community Summit North America Announce Summit NA Roadshow Series
Dynamics Communities and Community Summit North America announce the details of its "Summit NA Roadshow" series.
February 5, 2024
