Empowering Managers as Communicators: Training & Tools for Effective Information Flow

Session Overview:
Many internal communication strategies are built for desk-based employees, but how can organizations ensure that deskless and frontline workers receive timely, relevant, and engaging information? This session will explore successful tactics for overcoming communication barriers, including mobile-first strategies, digital signage, and leveraging managers as communicators.
Learning Objectives:
- Best practices for reaching non-desk employees in real-time
- How to optimize mobile tools and technology for frontline teams
- The role of managers in delivering and reinforcing key messages
Speaker: Kanwal Khipple
Recorded at: Community Summit NA 2025
Type: Breakout Session
Ability Level: 201 – Intermediate
Primary Product: Agents & Copilot
Tracks: Artificial Intelligence (AI), Training and User Adoption
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.