How Dynamics 365 CRM Field Services in the Public Sector/Non-profit Space Will Optimize Your Operation – User Showcase

The Dynamics 365 Customer Engagement (Field Services and Customer Service) has transformed Philadelphia Housing Development Corporation from an organization that had a patchwork of disconnected system to a modern, field enabled organization. This transformation allows PHDC to now spend more time focusing on their mission to help residents stay in their homes while supporting repairs that may be needed.