Making reliable delivery commitments is a core challenge for every make-to-order manufacturer. Typically, the capability to deliver is determined by two major factors: (a) the availability of the required components and (b) the availability of capacity to produce what is required.
Join us for this webinar to learn how you can make realistic delivery time commitments that consider both: resource availability and material availability.
In this webinar, we will show you two options to tackle this challenge – depending on the urgency to provide the delivery date:
- Case 1: “The urging customer”. You have your customer on your phone. She requests one of your (complex) make-to-order products. She expects your delivery time information now. Otherwise, she will call your competitor.
- Case 2: “The proposal must be perfect”. Your customer sent you the specification of a new order. They expect you to send a binding proposal with a binding delivery date within 2 days. Sometimes, they include a penalty if you miss the delivery date given with the binding proposal.
Speaker: Martin Karlowitsch, CEO & Co-Owner, NETRONIC Software
Speaker bio:
As CEO of NETRONIC, I help SMB organizations to gain operational agility with visual scheduling. I am responsible for NETRONIC’s strategy, for innovation, and for our go-to-market. As such, I am the driving force behind providing visual scheduling extensions for Dynamics 365 Business Central.
I am the host of the Business Central Manufacturing Show (podcast) and author of the “State of Business Central and Manufacturing” report.
In my spare time, I am a passionate (and successful) youth football coach and a passionate (and not very elegant) skier.
