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    A tenant portal can make a big difference by giving tenants a single place to manage leases, payments, documents, and maintenance requests. It also helps property teams reduce repetitive communication and keep everything connected to the tenant record in Dynamics 365.

    For us, maintenance requests and payment visibility are two of the most valuable features. What’s the one portal feature you consider essential?

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    Great initiative! From a customer perspective, AI-powered lease insights, tenant self-service portals, maintenance automation, and seamless integration with Microsoft Teams, Outlook, Power BI, and e-signature platforms would add significant value. Looking forward to seeing how RealEstatePro evolves.

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    In most AX 2012 → D365 F&O upgrades, the Tier 1 partner typically owns project governance, licensing, core implementation, data migration, and overall delivery, while the Tier 2/ISV partner focuses on their specific solution, customizations, integrations, and testing support.

    Success usually depends on clear ownership, regular design reviews, and well-defined testing responsibilities. I’ve seen projects work well when the Tier 1 partner owns the platform and the ISV partner owns everything related to their solution footprint.

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