As an 8-time (and current) Microsoft MVP and recognized Field Service expert, I drive growth, client success, and delivery excellence at congruentX by bridging strategy, execution, and innovation. I lead with insight and deliver with impact—managing a portfolio of strategic accounts while serving as a trusted advisor and executive sponsor.

I partner with sales and marketing to support strategic pre-sales and solutioning, then ensure our delivery teams execute with precision and quality. I lead congruentX’s Field Service practice, setting the vision, growing our capabilities, and ensuring we deliver industry-leading solutions that transform field operations from a cost center into a revenue driver.

I’m passionate about aligning client needs with organizational strengths to fuel innovation, deepen relationships, and drive continuous improvement.

Let’s connect if you’re exploring how to elevate service delivery, innovate with Dynamics 365, or harness AI and Copilot to drive real business outcomes.