[Kim McDonald]

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Hello,

The revaluation is at the GL ledger.

The situation is this:

1. we have a GL transaction in November

2. we reverse the GL transaction in December

3. we run the GL revaluation in December

4. the revaluation process does not revalue the reversal transactions from #3.

Thank you!

Kim

[Kim McDonald]

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Just following up should anyone else question this. It went to Microsoft and the answer was “working as intended”. They were not able to give the business reason *why* it was designed that way (but plenty of code screenshots!). They suggested custom changes if we wanted it to work differently, even though they had a case from 2020 with many, many customer requests/complaints on this.

[Kim McDonald]

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Found the issue finally. Testing in UAT and there was a batch job turned off – workflow message due date (or something like that). The simple things!

[Kim McDonald]

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Thanks for looking Crystal! Attached is the workflow setup and at the end, the “non-escalation.”

GL-UAT-HPI-workflow-changed-to-1-hour.docx 344 KB Word Document - Click to view

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[Kim McDonald]

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Thanks, Joseph. I would agree with that.

However, this scenario if for a transaction that is reversing a transaction in an open period. In fact, both the original transactions in November and the reversing entry in December are open periods in our testing.