[Lisa White]

My head is spinning after researching Power Platform premium connectors and licensing. I cannot find the information I need. I submitted a snarky support ticket to Microsoft to which they have not replied, thereby surprising no one.

Does anyone know if:

1. E5 Subscription contains premium connectors or higher level Power Automate licensing that E3 does not?
2. Both Power Automate creators and all users (running the apps) have to pay the higher licensing cost?

I need to give management a definitive answer so they can decide if they want to spend lots more money (at least $95K/year).

Thanks.

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Lisa White
Senior IT Specialist
Herndon VA
703-709-7172
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[Warren Belz]

Hi Lisa,
Broad answer to first question – yes. E5 allows premium connectors. I have two accounts (mine and Generic Service Account) with them to run Flows and Admin Apps with them as required.
Second question, yes if the user runs the app, but as noted above, the action does not necessarily have to be triggered directly from Power Apps – it can be indirect.

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Warren Belz
Queensland Australia
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[Will Page]

All Microsoft 365 enterprise plans are standard only, so you will need to add premium licensing for each user and each author who needs to use or develop apps with premium connectors (although at this stage users can just indefinitely extend the trial every month when prompted).

It’s hard to justify the cost since the latest round of licensing changes made in October 2019.

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Will Page
Technical consultant
Christchurch, NZ
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[Warren Belz]

Hi Lisa,
Just adding to Will’s comments, you need at least one E5 licence to run premium connectors.
There are some things you can run indirectly from PowerApps output without the user needing to be directly connected to the Flow.

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Warren Belz
Queensland Australia
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[v sowmya]

Hello , , kindly suggest the preferred licenses for the below mentioned scenario:

Have a flow used for generating QR code in users outlook when an item is added/modified in sharepoint list using HTTP connector, as this comes under premium connection do we need to have power automate plan1/plan2 licenses or E3/E5 licenses? IF yes what is preferred in this use case. Also the end user uses OFFICE 365 E1 license, so what additional licenses to add.

 

Also as users have E1 & they use on-premise exchange for mails . As OFFICE 365 E1 doesn’t cover outlook  , but in this scenario as we will be triggering flows to all end users, using OFFICE 365 OUTLOOK connector in flows , Does the admin/owner of the flow alone can have O365 E3 license & does the mail can trigger the users on on-premise? As all the on-premise email id’s of all users get stored in sharepoint once they click a button on power apps & in the ‘TO’ section of OFFICE 365 OUTLOOK connector, will be using dynamic content from SP list (created by email), find the attachment for the reference.

Kindly look into a quick response is appreciated. Thanks in advance. It would be great if any supported material is provided or can use this response from community to refer to the customer.

??

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v sowmya
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[Warren Belz]

Hi v Sowmya,
This is an old post and some initial information on it may have been updated. Firstly, if you are sending an email by either ?directly from Power Apps or by a Flow triggered from Power Apps, the user requires the appropriate licence.
For a Flow triggered by other than Power Apps, the owner of the Flow needs the appropriate licence. A Licence by User plan will generally do the job.

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Warren Belz
Queensland Australia
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[Tom Woodhill]

Hi Lisa –
I’m looking into something similar, I need a Flow that uses the (premium) Word connector and also I need to run a Flow with different privileges to the user so that it can write to a secured SharePoint list.
At the moment a Service Principal looks promising. It’s like an account for apps (no password changing, not associated to a person).  seems to be this forum’s go to guru for these sorts of questions and it would be interesting if he has an experience with Service Principals.

This would mean that the E5 account only needs to be assigned to the developer (& service principal?) and not the users.

In the mean time I am meeting with our Active Directory people in the coming weeks to explore this issue, so will try to keep you posted.

Good luck,

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Tom Woodhill
Principal Governance Officer
Brisbane
+61448031034
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[Warren Belz]

Hi Tom,
If a Flow with a Premium Connector is run from E5 account without a direct trigger from Power Apps, it can be run using only that account. For instance if the trigger was SharePoint “When an item is created”, then an E3 licence in Power Apps could create the item and the Flow would run.

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Warren Belz
Queensland Australia
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[Lisa White]

Thanks, Warren. I finally understand it.

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Lisa White
Senior IT Specialist
Herndon VA
703-709-7172
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[Tom Woodhill]

Thanks Lisa for posting this – certainly not a dumb question. I spent a whole day in the 90s at Microsoft doing a licencing course as Gold value added reseller. It hasn’t got simpler.
And Thank you Warren for being so helpful.
As always there are plenty of ways to approach a Microsoft issue – which is actually a strength; you have options 😉

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Tom Woodhill
Principal Governance Officer
Brisbane
+61448031034
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