[Mary Mallazzo]

Hello
We have a AP check used as a pre payment on a PO.
PO was received in the system, have since found out material was never received.
An invoice was never received.
We can return the PO, but system will not allow us to void the check because it was used as a prepayment on a PO.
How can we “get rid of this check”?

Thank you

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Mary Mallazzo
Fromkin Brothers
Edison NJ
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[Shari Bruno]

?Hi

When you say you want to get rid of the check, do you mean reverse it so the GL is correct? Or remove it from the system??

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Shari Bruno
Accounting Operations Manager
Bible League International
Crete, IL
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[Mary Mallazzo]

Shari
We would like to be able to void the check.

Thank you

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Mary Mallazzo
Fromkin Brothers
Edison NJ
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[Shari Bruno]

?

You can use Void Historical Transactions, change the void and posting date to your system date.
When you check the box to void the check it will warn you that the check has already been reconciled.
Click OK and complete the void.
In your bank rec there will be a negative check for that vendor and you can check the box to reconcile?.

Let me know if this works the way you expected.

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Shari Bruno
Accounting Operations Manager
Bible League International
Crete, IL
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[Mary Mallazzo]

Shari
We receive the below error when trying to void the check

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Mary Mallazzo
Fromkin Brothers
Edison NJ
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[Shari Bruno]

?

When you did the Returns Transaction did you check the box to “Replace Returned Goods”? If so, have you tried removing the PO invoice and receipt? I’m thinking that may not work because you can’t void the check, but it may be worth a try.

The transactions and check can be removed through SQL, though I’m not a fan of that, especially with a reconciled check attached to it.?

You mention that the materials were never received, has the vendor issued you a credit?

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Shari Bruno
Accounting Operations Manager
Bible League International
Crete, IL
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[Mary Mallazzo]

Shari
The materials were never actually received, the vendor never cashed the check.
We posted an invoice against it, so Purchasing is now “clean”
We voided the check in Financials, so the GL and bank are OK.
We then entered a JE against the job (we are using Key2Act for job costing) to get the costs out of the job.
A lot of work due to a “sloppy user”

Thanks for your suggestions!

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Mary Mallazzo
Fromkin Brothers
Edison NJ
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[Shari Bruno]

?

Agreed, a lot of work. Glad you got it resolved.?

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Shari Bruno
Accounting Operations Manager
Bible League International
Crete, IL
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