Reply To: GL Account not displaying or sorting properly on GP reports

  • Brandon Jarrett

    Member
    July 28, 2026 at 11:43 am
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    Hey Stephen,

    Based on your information, this a dictionary issue and it can cause crashing as well when running reports. Sometimes it takes a specific order of operation as well to correct this.

    I would suggest the below:

    First, export all your Modified Forms and Reports.

    Next, rename the forms and reports dictionaries to be .old.

    Set the Synchronization and Initial line to TRUE in the Dex.ini.

    Run through the Synchronization Process in GP Utilities.

    Imported the Forms and Reports that were exported so they create new Reports and Forms Dictionaries.

    Revert the Initial line in the Dex.ini back to false. Synchronization line to change back on its own.

    Might need to run through the Synchronization process again once the Reports and Forms are imported.

    Repeat for each workstation that you have that is having this problem

    As mentioned above, the order that these are done in can change the outcome and suggest the order above.

    To add onto this a great test that can be done is to set security back to the core report and determine if the Core Report does the same thing. The reason for this is because the core report comes from the Dynamics Dictionary and not the Reports.dic. If it happens with the core one, you might need to rebuild the GP Code Folder by renaming it and running a repair. This will rebuild the code folder to its default state, and you will need to add your customizations / third parties back in.

    I hope this helps!

    Thank you!

    Microsoft Dynamics ERP and cloud partner | Enavate

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