EFT Payment failure report

  • EFT Payment failure report

    Posted by DSC Communities on April 9, 2020 at 10:29 am
    • narsing rao

      Member

      April 9, 2020 at 10:29 AM

      Hi, do we have any report in D365 that can extract EFT Payment failed report. I know we can take the report of sucessful payment report but I want for failed transaction.

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      narsing rao
      Zensark
      hyderabad
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    • Zvika Rimalt

      Member

      April 9, 2020 at 2:15 PM

      the context of your question is a bit unclear.

      If you are using out of the box AP payment functionality, on the payment journal line there is a “Payment Status” field.
      One of the possible values for that field is “Rejected”
      The way this field gets updated is either user manually mark the payment as rejected, or there is an integration with the bank system where you upload “payment result” data.

      So unless your users update payment status manually, or you have an integration updating this field, you cannot tell which payments have failed (or report on it)

      How does your process/system work to update the status of a payment?

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      Zvika Rimalt
      Functional Consultant
      Vancouver BC
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    DSC Communities replied 6 years, 2 months ago 1 Member · 0 Replies
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