Hi, do we have any report in D365 that can extract EFT Payment failed report. I know we can take the report of sucessful payment report but I want for failed transaction.
If you are using out of the box AP payment functionality, on the payment journal line there is a “Payment Status” field. One of the possible values for that field is “Rejected” The way this field gets updated is either user manually mark the payment as rejected, or there is an integration with the bank system where you upload “payment result” data.
So unless your users update payment status manually, or you have an integration updating this field, you cannot tell which payments have failed (or report on it)
How does your process/system work to update the status of a payment?
—————————— Zvika Rimalt Functional Consultant Vancouver BC —————————— ——————————————-
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