[Jay Hari]

Hello All,
I trust that you are well.

I am implementing BC in Australia.
In the Cronus AU company i am able to see the STATE field under the Address tab for Vendors and Customers, however, when I go to my Production or UAT companies, this field is not available.

I have ensured that the field is not hidden or it is not in the Personalization side.

Any idea why this would be the case and how I could resolve this?

regards,

Jay

——————————
Jay Hari
0421504199
North Gosford NS
——————————

[Ron Ketterling]

Check General Ledger setup and Country setup for field order and setup.

Sent from my T-Mobile 4G LTE Device

Please excuse the brevity of the response and any mistakes.  Thanks. 

——Original Message——

Hello All,
I trust that you are well.

I am implementing BC in Australia.
In the Cronus AU company i am able to see the STATE field under the Address tab for Vendors and Customers, however, when I go to my Production or UAT companies, this field is not available.

I have ensured that the field is not hidden or it is not in the Personalization side.

Any idea why this would be the case and how I could resolve this?

regards,

Jay

——————————
Jay Hari
0421504199
North Gosford NS
——————————

[Jay Hari]

Hello Ron,
Thank you for your response.
You were spot on.
On the General Ledger Setup the ‘Local Address Format’ was set to Postcode+City.
I changed that to City+State+Postcode and it now shows the STATE field for any new records but not for the existing records.
Regards,

Jay

——————————
Jay Hari
0421504199
North Gosford NS
——————————
——————————————-

[Ron Ketterling]

Try doing a Rapid Start to export the customer records and then reimport with the state.  That should work for you.

 

Ron Ketterling

Business Automation Specialists of MN, Inc.

http://www.bautomation.com

Phone: (763) 571-8580

Fax: (763) 571-5504

 

Realistic Solutions – The Right Mix of Technology and Practical Business Experience for Your Business

 

 

——Original Message——

Hello Ron,
Thank you for your response.
You were spot on.
On the General Ledger Setup the ‘Local Address Format’ was set to Postcode+City.
I changed that to City+State+Postcode and it now shows the STATE field for any new records but not for the existing records.
Regards,

Jay

——————————
Jay Hari
0421504199
North Gosford NS
——————————

[Jay Hari]

Hello Ron,
Thanks for that.
This is a UAT Company for now so will redo the import.
At least it is resolved before getting to production.
Thank you for your assistance.
Regards,
Jay

——————————
Jay Hari
0421504199
North Gosford NS
——————————
——————————————-

[Ron Ketterling]

You are welcome. Good luck with your test.

Sent from my T-Mobile 4G LTE Device

Please excuse the brevity of the response and any mistakes.  Thanks. 

——Original Message——

Hello Ron,
Thanks for that.
This is a UAT Company for now so will redo the import.
At least it is resolved before getting to production.
Thank you for your assistance.
Regards,
Jay

——————————
Jay Hari
0421504199
North Gosford NS
——————————