Latest Copilot & Agents Content — Page 2 — Tips & Tricks
Agent & Copilot Podcast: Lisa Crosbie on AI Delegation, Copilot Cowork, Need for Human Expertise, and the ‘Next Wave’ of AI
Microsoft MVP and Youtuber Lisa Crosbie joins Shawn Dorward for an episode of the AI Agent & Copilot Podcast to discuss effective delegation of AI.
September 23, 2026
Premier Partner Interview 2026: Forvis Mazars
Forvis Mazars' Nick Stroop joins Giuseppe Ianni for a discussion on what Community Summit 2026 attendees can expect from the organization.
September 23, 2026
MVP Insights: 15x Microsoft MVP Chris Cognetta Talks AI, Community Contributions, Summit NA Sessions
MVP Chris Cognetta highlights his community involvement, AI innovations, and experiences with Community Summit North America.
September 22, 2026
How to Prepare for Community Summit NA: Tips for Attendees
UG Expert Kylie Kiser shares what to expect at Community Summit, from Academy classes to education sessions, and shares tips for attendees to come prepared.
September 21, 2026
Map My Customers’ Angela Earl: Trusting Human Judgement in the AI Era, Human + Machine Partnership, Women in Tech Keynote
Angela Earl, a marketing leader at Map My Customers and the Women in Tech Keynote speaker at Summit NA, discusses the role of human judgement when working with AI.
September 16, 2026
AI Doesnāt Need Another Pilot; It Needs an Operating Model
AI needs an operating model to establish how people and AI should work together across an organization, writes Shawn Dorward.
September 14, 2026
Delegating Work to AI: Stop Prompting, Start Asking
Shawn Dorward unpacks delegation - and why now is the time to start assigning AI work, rather than simply prompting it.
September 10, 2026
HSO’s Kelly Holwagner on Summit NA 2026: Attendee Value, 2026 Programming, Company Presence
HSO's Kelly Holwagner talks to John Siefert about the evolution of Community Summit North America and the value for attendees.
September 9, 2026
AI Agent & Copilot Podcast: Moving from Prompts to Outcomes with Microsoft Cowork
Moving from prompts to outcomes means giving Microsoft Cowork a clear objective, boundaries, and definition of success so it can determine the work plan, says Shawn Dorward in this episdoe.
September 9, 2026
5 Microsoft Copilot Updates from July 2026 That Actually Matter
Check out the top 5 Microsoft Copilot updates from July that business leaders and Microsoft professionals should pay attention to.
August 28, 2026
What Your Team Is Actually Buying When It Buys a Large Language Model (LLM)
Kerry Hataley explains what it means for teams when you purchase an LLM and breaks down the technology itself.
August 27, 2026
AI Agent & Copilot Podcast: AI Success in Leadership
Discover what success with AI looks like at the leadership level and understand the operational differentiators that lead to true transformation.
August 26, 2026
5 Microsoft Copilot Updates from June 2026 That Actually Matter
Check out these five major Microsoft Copilot updates that makes it more like a system that can understand context and take on work itself.
August 24, 2026
AI Agent & Copilot Podcast: How Copilot Cowork Represents the Evolution of AI
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward discusses the evolution of AI, specifically Copilot Cowork, Ā which shifts from task-based AI to outcome-focused work.
August 19, 2026
The Difference Between AI Tools and AI Strategy
Organizations can get the most out of AI when they have a deeper understanding of how AI tools and AI strategy differ.
August 18, 2026
Premier Partner Interview 2026: Lanham Associates
Mary Lanham tells Giuseppe Ianni what attendees can expect from Lanham Associates at Community Summit NA 2026.
August 14, 2026
Premier Partner Interview 2026: eOne Solutions
eOne Solutions' Chris Dew shares what attendees can expect from the company at Summit NA 2026.
August 3, 2026
IAMCP President Peter Fidler on Face-to-Face Connection at Summit NA, Registration Savings
IAMCP President Peter Fidler details the company's presence at Community Summit NA 2026 and shares how attendees can save with their VIP access code.
July 31, 2026
Meet the AI Agents in Dynamics 365 Customer Service
UG Expert Heidi Neuhauser introduces the customer care rescue specialists who represent the AI agents for Dynamics 365 Customer Service.
July 29, 2026
Meet the AI Agents in Dynamics 365 Sales
Dive into the sales safari of AI agents for Dynamics 365 Sales to understand how they collaborate to drive efficiency and quality results.
July 24, 2026
