Latest Copilot & Agents Content — Page 2
IAMCP President Peter Fidler on Face-to-Face Connection at Summit NA, Registration Savings
IAMCP President Peter Fidler details the company's presence at Community Summit NA 2026 and shares how attendees can save with their VIP access code.
July 31, 2026
Premier Partner Interview: ClickLearn
Marquis Caldwell of ClickLearn speaks with Dynamic Communities' Giuseppe Ianni about the company's presence at Summit NA 2026.
July 29, 2026
Meet the AI Agents in Dynamics 365 Customer Service
UG Expert Heidi Neuhauser introduces the customer care rescue specialists who represent the AI agents for Dynamics 365 Customer Service.
July 29, 2026
Meet the AI Agents in Dynamics 365 Sales
Dive into the sales safari of AI agents for Dynamics 365 Sales to understand how they collaborate to drive efficiency and quality results.
July 24, 2026
Summer System Cleaning: Automation and Process Tune-Up
In part 3 of her series on summer cleaning tips for Power Platform environments, Kylie Kiser shares tips and tricks for tuning up processes and flows.
July 9, 2026
Microsoft Frontier Company: Inside Microsoftās $2.5 Billion Bet on Enterprise AI
Microsoft is accelerating its Frontier Firm vision with a new business unit that embeds 6,000 AI and industry experts directly with customers to build, optimize, and scale enterprise AI systems.
July 8, 2026
How enVista Aligns People, Processes, and Technology for Successful Transformations
enVista's Greg Pastorello shares insights on on aligning people processes, and technology can lead to transformation success with Dynamics 365.
June 30, 2026
Academy Preview: Building Secure AI Agents with MCP and Copilot
Join CJ Combs for his Academy Workshop on October 11th to learn how to build secure AI agents with MCP and Copilot at scale.
Autonomous ERP: The Marketing Story vs. the Project Reality
If you're leading a D365 F&SCM transformation, don't wait for a perfectly autonomous ERP to arrive. Discover the mindset shift to set up your transformation for success.
June 23, 2026
An Updated Tour of the Copilot Service Admin Center
Take a tour of the Copilot Service Admin Center, diving into agent features, insights, governance, and updates.
June 18, 2026
Defining Microsoft Copilot within Dynamics 365 Finance and Operations
D365FO and Copilot combined with strong data governance help organizations be part of the community revolution in enterprise resource planning.
June 11, 2026
AI Agent & Copilot Podcast: Governance OR Momentum
Most organizations aren't slowing down AI because of real risk. They're slowing it down because of unclear messaging, and the fix is simpler than most leaders think.
June 3, 2026
Dynamics 365 Customer Insights – Data 2026 Release Wave 1 Feature: Smarter Agents
Learn how this release is making existing Customer Insights data easier for agents to discover, understand, and use inside Copilot Studio.
June 2, 2026
Practical Ways to Apply Copilot to the Workday
The best ways to use Microsoft Copilot are in areas to reduce friction, improve clarity, and create more space for meaningful.
June 1, 2026
AI Agent & Copilot Podcast: Words Matter
The words leaders use when rolling out AI quietly determine whether teams take it seriously or ignore it entirely. In this episode, Shawn Dorward breaks down the language problem most organizations never see coming.
May 27, 2026
AI Agent & Copilot Podcast: Don’t Delegate AI Transformation, Own It
Saying AI is mission critical and then handing it off to a task force two levels down is one of the fastest ways to kill adoption. Shawn Dorward breaks down why AI transformation has to be owned at the top and what leaders can do right now to change that.
May 20, 2026
AI & Business Applications: How AI Is Becoming Operational Infrastructure
UG Expert Shawn Dorward reviews what's new with AI and business applications, as the month of April hosted AI breakthroughs.
May 15, 2026
5 Microsoft Copilot Features More People Should Be Using
UG Expert Shawn Dorward provides his perspective on Microsoft Copilot features that remove friction but aren't used consistently.
May 13, 2026
Power Platform 2026 Release Wave 1: Copilot Studio
UG Expert Kylie Kiser reviews the updates that add value to Copilot Studio as part of the Power Platform 2026 Release Wave 1.
May 12, 2026
Copilot Studio + Dynamics 365 Finance & Operations: Separating Value From Hype
Discover how Copilot Studio can significantly enhance the D365FO experience with the right use cases and applications.
May 11, 2026
