The presentation is about the Customer Insights Implementation best practices. Learning Objectives: Speaker: Nikolai Popov Type: Breakout Session Ability Level: 201 – Intermediate Primary Product: Dynamics 365 CE/CRM
Speaker: Lita Franklin Type: Breakout Session Primary Product: Dynamics 365 CE/CRM Track: Data
Want to get inside the minds of your Dynamics 365 CE/CRM users without relying on hit-or-miss surveys to increase digital adoption? This eye-opening session will…
Your sellers are pros at discussing your solutions, but your customers are the real gold mind. Your prospect’s trust is vital to your buying cycle. …
Join us for an open mic session how Masonite – Doors that Do More (Now Part of Owens Corning) considered setting up and optimizing Copilot Studio…
Join us for an informative session aimed at demystifying the world of data management. We’ll explore the basic principles of data quality and its practical…
In one live lesson, we will connect a Microsoft-created PowerBi App to Microsoft D365 Sales, and see the wealth of Business Intelligence it provides. In…
Join us for an insightful session on leveraging the power of Dynamics 365 CRM Sales Accelerator to improve your sales process. Whether you’re a sales…
The sales accelerator is an engagement platform that helps a sales team understand customers’ needs so they can engage with customers by using multiple channels…
Join us as we dive into the fun world of integrating SharePoint with Dataverse and CRM! We’ll kick things off with the basics of setting…
This session will delve into the intricacies of implementing Dynamics 365 Field Service, focusing on key strategies to avoid common pitfalls and ensure successful deployment.…
Join us for an insightful session where we follow an real-life example of a single customer’s journey transforming their customer experience (CX) with Microsoft Dynamics…
Drawing on years of focusing on CRM data quality, we will explore how to begin implementing a Data Governance framework to keep your data reliable,…
Advanced Forecasting for Sales is a powerful tool that helps sales teams make informed decisions, allocate resources efficiently, and drive profitability. It leverages advanced analytics,…
Focus: Understanding the significance of genuine connections in personal and professional life. Beginning conversations and forging new connections can feel daunting. Yet, with the appropriate…
Are you ready to create a single customer profile record that unifies data from across all of your platforms, matches and deduplicates, enriches with external…
In this session, we’ll delve into the critical aspects of managing your Dynamics 365 CE environments. Whether you’re a seasoned CRM administrator or just starting out,…
Is your organization considering, or in the process of, migrating from an On-Premises CRM to Dynamics 365 CE in the cloud? This session will provide tips and…
LifeHacks are designed for the end user to save time and be more efficient. Join me for this session to learn better ways to get…
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