Posts by Tom Smith

AI Agent & Copilot Podcast: Jorgen Bach on Closing the ERP Value Gap and Operationalizing AI
At the AI Agent & Copilot Summit, Truvio’s Jorgen Bach explains how unified platforms and AI agents are helping enterprises close the ERP value gap and operationalize AI adoption.
Tom Smith Tom Smith April 30, 2026
elevaite365 Test Automation: Turning Software Testing into a Strategic Asset with AI
A practical guide to how AI-powered test automation eliminates the cost, risk, and disruption of manual software testing for Microsoft Dynamics 365 users.
Tom Smith Tom Smith March 6, 2026
AI-Enhanced Test Automation Raises Productivity and Unlocks Innovation
elevaite365’s AI-powered testing platform reduces time, cost, and risk in Dynamics 365 implementations and upgrades, freeing business users to focus on outcomes.
Tom Smith Tom Smith January 29, 2026
Microsoft Delivers In-Depth View of Security, Governance Functions in Copilot Control System
A wide range of functions in Copilot Control System and related products give admins as well as business leaders strong controls over Copilots, agents, and data.
Tom Smith Tom Smith June 26, 2025
AI Data Readiness and Modernization: Tech and Organizational Strategies to Optimize Data for AI Use Cases
This report synthesizes a range of data readiness analyses, presentations, and case studies to make clear that data readiness is Job 1 for those companies building AI strategies and planning/executing their use cases.
Tom Smith Tom Smith June 16, 2025
Microsoft Delivers Wave of AI Agent/Copilot Advances, Quantifies Ongoing Workforce Impact
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
Tom Smith Tom Smith April 25, 2025
AI Agent & Copilot Summit: Microsoft’s Bryan Goode Assesses Impact of AI on Org Structures, Business Metrics, and More
Microsoft Corporate Vice President Bryan Goode looks ahead to a future where agents drive changes in organizational structures, work styles, business performance measures, and more.
Tom Smith Tom Smith March 19, 2025
Using Agents and Copilots in M365 Modern Work
Report analyzes the changing nature of work – and how it can transform business – through three lenses: opportunities with AI, impact on work today and in the near future, and outcomes being realized by enterprise customers.
Tom Smith Tom Smith March 13, 2025
AI Agent & Copilot Podcast: Bryan Goode of Microsoft on AI-Driven Business Transformation
AI Agent & Copilot Summit keynote speaker and Microsoft exec Bryan Goode explains business transformation opportunities, how partners can support customers' AI journeys, and vertical-industry AI use cases.
Tom Smith Tom Smith March 12, 2025
Using Copilots in Microsoft Business Apps
This report analyzes and helps position how to use Copilots in Microsoft Business Applications, including 25 product highlights and a deep dive into the positioning of copilots and agents by top Microsoft executives.
Tom Smith Tom Smith December 16, 2024
Community Summit Delivers Education Across Business App User Groups
Community Summit NA education sessions kicked off with expert speakers, Microsoft MVPs and users delivering the latest insights across user group and business apps product lines.
Tom Smith Tom Smith October 14, 2024
Microsoft Execs, Partners, Customers Outline Copilot Wins and Agent Opportunities
AI Copilot preconference at Community Summit delivers Copilot perspectives from Microsoft as well as customers and partners, who highlight near-term opportunities and challenges.
Tom Smith Tom Smith October 13, 2024

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