From Returns to Results: Track, Measure, and Improve Vendor Performance in Dynamics GP
Session Overview: Inefficient vendor returns can lead to lost revenue, inaccurate inventory, and poor supplier accountability. This session shows how to handle vendor returns correctly in Dynamics GP, ensuring proper inventory and financial records. Then, learn practical tips and tricks for creating vendor scorecards using GP fields to track performance metrics like return rates and delivery accuracy. Attendees will leave with strategies to reduce operational losses and improve supplier accountability through data-driven insights.
Learning Objectives:
- Explain the vendor return process in Dynamics GP, including proper handling of inventory, credits, and financial accuracy.
- Design and populate a vendor scorecard using key fields in Dynamics GP to track performance metrics such as return rates, delivery accuracy, and responsiveness.
- Leverage insights from vendor returns and scorecards to improve supplier accountability, reduce operational losses, and support data-driven procurement decisions
Speakers: Elaine Ward
Recorded at: Community Summit NA 2026
Type: Education Session
Ability Level: 201 – Intermediate
Primary Product: Dynamics GP
Tracks: Finance, Inventory, Purchasing
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
