Ship With Confidence: ALM, Testing, and Observability for Copilot Studio Agents at Scale
Session Overview: One agent is a demo; fifty governed, tested, and cost-controlled agents is a platform. This session lays out the day-two operations backbone for Copilot Studio — environments, solutions, and pipelines as your safe baseline; bulk, file-based testing that goes beyond the built-in evaluations; live observability; and pay-as-you-go billing governance across dozens of environments. You will leave with a blueprint for moving agents from pilot to production without losing control of quality or cost.
Learning Objectives:
- Stand up an ALM baseline — environments, solutions, publishers, and pipelines — for Copilot Studio agents.
- Build repeatable, bulk evaluation and testing that goes beyond the standard evals.
- Monitor quality, usage, and consumption cost across a fleet of agents.
Speakers: Andrew Hess, Karima Kanji-Tajdin
Recorded at: Community Summit NA 2026
Type: Education Session
Ability Level: 301 – Advanced
Primary Product: Agents & Copilot
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
