Order Promising: An Underutilized Feature in Business Central
Session Overview: When customers place a sales order order, they want to know when they can receive it. Business Central calculates a sales order shipment and delivery dates based on an item’s known and expected availability dates, which you use to inform your customers.
Learning Objectives:
- Learn the Key Concepts of Sales Order Promising
- Set up Business Central for Sales Order Promising
- See the Functionality in Action in a Live Demo
Speakers: Robin Finnell
Recorded at: Community Summit NA 2026
Type: Education Session
Ability Level: 201 – Intermediate
Primary Product: Business Central/NAV
Tracks: Customer Service, Operations
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
