AI in Asset Management: Practical Use Cases and What’s Possible Today

Session Overview: Microsoft is rapidly expanding Copilot across Dynamics 365 Finance & Supply Chain, but Asset Management is still an emerging area without announced, dedicated AI capabilities today. As a result, many organizations are exploring how AI can already support maintenance processes while preparing for what comes next.
Learning Objectives:
- Identify practical AI use cases in Asset Management that can improve maintenance efficiency, documentation quality, and decision-making
- Understand how AI can support maintenance processes, including work order summaries, technician hand-offs, and planning
- Evaluate how to get started with AI in Asset Management, including considerations for responsible use and alignment with Microsoft’s evolving roadmap
Speakers: Thomas Krogh
Recorded at: Community Summit NA 2026
Type: Education Session
Ability Level: 201 – Intermediate
Primary Product: Dynamics 365 F/SCM (FO)
Tracks: Artificial Intelligence (AI), Operations, Supply Chain
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.