I’m one of the few enterprise system/application leaders possessing several implementations who began with 10 years as a frontline industrial operator and 3 years as a hands-on retail and food service manager. That experience gives me a practical, ground‑truth understanding of workflows, constraints, and human dynamics that most ERP managers, IT directors, and consultants never see firsthand. It’s the lens that shapes how I design systems, lead teams, and drive transformation that actually works in the real world.