Reply To: Void Historical Payment Transaction Issue

  • Windi Epperson

    Member
    August 15, 2024 at 11:22 am
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    Hey Ben,

    This probably won’t work, but here’s where you can try to add the document number. In Purchasing Transactions go to Edit Transaction Information. Pick the vendor then Doc Type of Payment. Since you don’t have a payment number, do a look up and see if by any chance it will let you ‘select’ the blank record that you see. If so, add the doc number and save.

    I suspect it won’t let you pick the blank record though, so as option 2 I would make a backup of your database and run reconciles on that vendor. This might or might not add a doc number if by chance the doc number does exist in another supporting table. Slim chance this will work but also worth a shot.

    Beyond that you’ll have to have your partner go into sql and either add a doc number or delete the payment record.

    Good luck,

    Windi

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