I am assuming you have a Record Retention Policy and are following that. Thus there are no tax records or Management Reporting needed for these customers.
You have data archived and management has signed off that these can be customers transactions can be removed from the accounting system.
To delete any Customer the following conditions must be true…
The Customer needs to have a zero balance
The are no ORDERS for the customer
ALL transactions are in history
Next, you need to remove all sub-ledger Receivable Transaction and Sales Transaction records.
I always run BOTH, just in case someone entered a sale in SOP or Receivables.
STEPS
Remove Historical Transactions (Receivable – Non SOP Sales)
Sales >> Utilities >> Remove Transaction History
Range = Select ONLY the Customer you want to DELETE
Verify that ‘Transactions’ and ‘Distributions’ are selected (Bottom left corner)
Remove Sales History (SOP Sales)
Sales >> Utilities >> Remove Sales History
History Type = Transaction
Range = Select ONLY the Customer you want to DELETE
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