Reply To: Child credits

  • Kerry Hataley

    Organizer
    April 1, 2024 at 8:28 am
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    Good Morning Calvin…

    This is a limitation of National Account, well not really – it is designed to be that way…

    A child can not push credits to the parent or another child.

    You need to do the following:

    1a. Create a debit memo for the child (debit AR, credit Suspense)

    1b. Apply the credit memo for the child to this created debit memo

    2a. Create a credit memo to parent/other child (debit Suspense, credit AR)

    2b. Apply the new credit memo to the parent/other child

    Kerry

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