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Reply To: Not sure what to research – Sales Loss?

Lewis Rosenberg

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April 4, 2024 at 9:36 am

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Hello @fionalawsonsfinest-com ,

We created a modification where we capture “Lost Sales.” We have a table where every order line item is written to. Shipments and Invoices update this table. We created a “Cancel Order” function so if there is a back order that won’t be shipped, we cancel the order and update the table with qty and amount remaining (not shipped). This allows us to track orders accepted vs. fulfilment and “Lost Sales.”